Terms of Service
Effective 10 September 2026 · Русская версия
1. Who provides the service
Ivritix Hebrew school, address: דרך עכו 158, קריית ביאליק. Email: ivritix.school@gmail.com, phone and WhatsApp: +972532769684.
2. What we sell
Live online Hebrew lessons with a teacher on the Ivritix platform: the lesson and the video call in one window.
- Speaking club: a lesson in a small group costs 80 ILS, 70 ILS at 8 lessons a month. Lessons are sold in packages: 4 lessons for 320 ILS; 8 lessons for 560 ILS.
- Trial lesson: 30 minutes for 30 ILS.
Together with the lessons, students get access to the vocabulary trainer and a personal account showing their progress. The video course “100 Verbs” will be available later; its price will be shown before payment.
3. Trial lesson
There is no free trial period. The first lesson may be taken as a trial: 30 minutes for 30 ILS, paid in advance. If the lesson does not take place through the school’s fault, the payment is refunded in full.
4. Payment
Every payment is a one-time payment: we send a payment link via Telegram or email, and money is charged only after the student pays it. There are no automatic recurring charges.
Payments are processed by allpay (allpay.co.il). Card details are entered on the provider’s secure page; the school never sees or stores them. We accept cards, Bit, Apple Pay and Google Pay.
All prices are in Israeli shekels and include VAT. A receipt appears in the student’s personal account.
5. Cancellation and refunds
A package may be cancelled within 14 days of payment by writing to us by email or WhatsApp. We refund the lessons that have not yet taken place, minus a cancellation fee of no more than 5% of the package price or 100 ILS, whichever is lower. Lessons that have already taken place are not refunded.
If a large package is cancelled before all its lessons are used, the lessons that have already taken place are recalculated at the regular monthly lesson price, and the rest of the amount is refunded.
After 14 days, paid lessons do not expire: they can be frozen for up to 30 days a year at no extra cost or moved to another group together with the remaining balance.
6. Statutory consumer rights
Rights under the Israeli Consumer Protection Law, 5741-1981, apply regardless of these terms, including longer cancellation periods for certain groups of consumers, such as senior citizens and new immigrants. Where the law gives you more than these terms, the law applies. To cancel, write to ivritix.school@gmail.com.
7. Changes to prices and terms
We may change prices and these terms by publishing a new version on this page. Lessons already paid for are held at the price they were bought at.
8. What we expect from students
Access to lessons and materials is personal: it may not be shared with other people, lessons may not be recorded or redistributed, and learning materials may not be published. In case of serious breach of these rules, or disrespectful behaviour towards a teacher or other students, we may end access and refund paid lessons that have not yet taken place.
9. Lessons, reschedules and cancellations
The schedule is published in advance, and the lesson link is sent as a reminder. If a lesson is cancelled on our side, it is rescheduled or returned to the student’s balance. The student may reschedule a lesson in the personal account at least 24 hours in advance: a 4-lesson pack allows one reschedule a month, an 8-lesson pack two. A lesson missed without rescheduling is not compensated.
10. Liability
We teach a language and do not guarantee a specific result: it depends on the student’s own work. We are not liable for connectivity issues or for the operation of Telegram and the payment provider, but we do our best to report problems and restore access quickly.
11. Governing law
These terms are governed by the laws of the State of Israel. Any dispute that cannot be resolved in correspondence is subject to the courts at the school’s place of registration.
Questions about these terms? Write to ivritix.school@gmail.com.